The BEOC is a Private Sector
organized, managed, and staffed emergency coordination/operations center
focused on all-hazards disaster prevention, preparation, response, and
recovery. Its goal is to make the Private Sector self-reliant and
self-sufficient during emergencies and disasters through information sharing
and shared situational awareness. The BEOC is being jointly developed through a
collaborative effort between academia, led by the NJ Institute of Technology
(NJIT), business, as represented by the New Jersey Business Force (NJBF.), and
the Armament Research Development and Engineering Center (ARDEC) Picatinny
Arsenal. The NJ Business Force as of April 1, 2009 has transitioned from BENS
to regional sponsorship under the NJ Institute of Technology. The BEOC provides a
set of unique services described below.
BEOC development is consistent with the basic guidance
provided by President Bush's October 2007 National Strategy for Information Sharing
as well as the January 2008 National Response Framework www.fema.gov/pdf/emergency/nrf/nrf-core.pdf
This BEOC effort places the NY/NJ Region in the forefront of visibility at the
both the Federal level and among several Department of Defense (DOD) agencies.
Furthermore the BEOC is evolving into a national collaborative model for private sector information
sharing and is being further developed as an information sharing exchange between the private
sector and public sector during emergency management scenarios.
BEOC Roles and Functions
- Business-to-Business Collaboration and
Communications. The organization and design of the BEOC will facilitate 360
degree communications between private sector participating organizations. It
will establish both a physical and technologically enabled virtual hub to
connect individual company emergency operations centers (EOCs) on a real-time
basis. This will provide for effective cross-industry support during a crisis
as well as form the basis of and Information Sharing Environment (ISE) vital
for intelligence gathering, analysis and dissemination.
Interface with Public Sector Emergency Operations
Centers (EOCs.) The BEOC will be independently activated in parallel with
Public Sector agencies at multiple levels of government (city, county, state,
regional, national) such as the Hudson County EOC. A Memorandum of
Understanding (MOU) has been signed with Hudson County as the initial Public
Sector partner. Other Public Sector entities have contacted us regarding the
expansion of this partnership initiative. Our objective is to provide a timely
communication conduit with different levels of Public Sector agencies starting
with New Jersey and those in New Jersey as the epicenter. This role is intended
to be an additional level of support to the Public Sector and not to intrude
upon the incident management responsibilities at play during response scenarios
at the municipal, county, state, federal, and DOD levels. The key for the
private sector is "anticipation". Communication with government allows the
private sector to engage in anticipatory processes both for their own
survivability and to assist government response activities.
Business to Non-Government Organization (NGO) Collaboration.
The BEOC will provide an important interface and collaboration function with
NGOs like the American Red Cross and Salvation Army that are involved in
community preparedness and response initiatives. This may include the
mobilization of needed supplies and volunteers during an emergency.
Asset and Volunteer Mobilization. One of the ancillary
functions of the BEOC will be to solicit, both on a pre-arranged and
spontaneous basis, supplies and volunteers as needed by the Public Sector EOC
partners and member NGOs. The NJBF developed Business Response Network (BRN)
is available now and is populated with thousands of items available on a pro
bono basis. See www.businessresponsenetwork.org for further information.
Staffing. The BEOC will be staffed by
pre-identified, pre-trained, and pre-equipped individuals from the business
community who have been empowered by their organizations to participate in BEOC
drills and emergency operations. Initial member participation will likely
include monthly sessions for planning, training, and exercising.
Physical, Virtual, Mobile Components. The BEOC
will select a primary and back-up physical facility to be activated for
meetings, drills and emergency events. More significantly, technologies are
currently being assembled that will enable effective participation on a virtual
basis. This virtual capability is critical for both the initial minutes
following an event and in cases where travel restrictions are imposed. A mobile
component is being investigated with Monmouth University based on their
DOD-funded work on advanced mobile command centers.
Volunteer Registry, Training, Deployment, and
Management. An MOU has been signed with The World Cares Center (WCC) in New
York City to administer the volunteer component of the BEOC. WCC is a
non-profit organization specializing in the training, management, and effective
use of spontaneous volunteers. See www.worldcares.org .
DoD Participation. The NJBF uses the ARDEC
EOC technology test facility as the primary BEOC physical and virtual hub
location. Picatinny has been designated as the New Jersey Center for Homeland
Defense Technologies and Security Readiness. See www.pica.army.mil/HLD/ .
NJIT is heading the BEOC Technology
Committee effort as a function of their role as the State of New Jersey
Homeland Security Technology Center. Committee membership includes Apex
Innovations, NC4, Verizon Communications, New Jersey Public Television (NJN),
Picatinny Arsenal, and Monmouth University. NJIT's strategy for the BEOC is to
integrate existing technologies into an effective platform for use in an
emergency operations environment – especially as it relates to virtual
participation. The following is a list of NJIT BEOC technology research thrust
areas for 2009 and 2010:
Integration of the National Center for Crisis
and Continuity Coordination (NC4) system alerts with other technologies, as
well as potential access to NC4's E-Team product.
- Utilization of NJN's DigitalSecure private
channel datacasting capabilities.
- Deployment of ham radio technologies to augment
traditional means of communications through collaborations with RACES and MARS.
Integrated Platform. Desktop
video conferencing with enhanced capabilities (i.e. integrated cell
phone communications.) hosted by Verizon.
- Physical Collaboration. The use of the
Picatinny Arsenal's EOC facilities as a test bed to build exercise simulations,
exercise diverse technologies, and develop protocols for the physical BEOC.
Mobile Collaboration. An informal
partnership has been established with Monmouth University to integrate their
Rapid Response Center's mobile technology with the developing BEOC operational
- Use of Video conferencing technology hosted by
Verizon in NJ. This allows for rapid video bridging required for sit reps
during emergency response and recovery
- Communications capabilities embedded in the NJBF
Private Channel within the NC4 ESA system
- Apex Innovations i-INFO system capabilities
- Incident Management Support:
Continued deployment and enhancement of the
Apex Innovations' i-INFO supported BRN asset and volunteer registry
database for resource sharing and inventory control. This aligns itself with
the concept of resource response.
- Modeling and Simulation (M&S):
The BEOC will
develop M&S systems and technologies to be used primarily by the private
sector for exercise simulation activities. We will explore the use of L3
communication M&S technologies as well as ARDEC M&S technologies and
test their use during Tier 1 through Tier 4 exercises. We will seek to integrate
with DHS simulation and modeling activities.
Total Integration. This capability is
provided by the NC4 Cyber-cop portal. This allows the BEOC to function
virtually and to share information securely with private sector EOCs during the
prevention/mitigation, response, and recovery dimensions of emergency
management. The NJBF/ BEOC is beginning to develop a private sector Information
Sharing Environment (ISE) and a private sector SAR (Suspicious Activity Report)
process with SEERN (Southeast Emergency Response Network) that integrates the BEOC
with SEERN and other regional partners using the single sign-on feature of
NC4's Cybercop portal. Currently the following organizations are on the BEOC NC4
- American Association of Railroads (AAR)
- ARDEC (Picatinny Arsenal)
- Colorado Emergency Preparedness Partnership
- Dun and Bradstreet
- Georgia Business Force
- Hackensack University Medical Center
- Humanitarian International Service Group
- L3 Communication
- NJ Resources
- NORAD/Northcom Interagency Support Group
- Pacific Northwest Economic Region (PNWER)
- Safeguard Iowa
- Society of American Military Engineers (SAME) - NJ Post
- Southeast Emergency Response Network (SEERN)
- The Alaska Partnership for Infrastructure Protection (APIP)
- The CIT Group
- United Water
- Wal-Mart (Bentonville)
A Governance Committee of senior
level management from NJ Business Force organizations has been established to
oversee BEOC policy, interface with top-level Public Sector partners (i.e. Federal
and FEMA private sector offices, NORAD/NORTHCOM Interagency Support Group,
governmental agencies and departments), and to recruit the
participation of senior executives of other companies and organizations. The
Governance Committee will meet semi-annually as a minimum.
The BEOC is a NJBF, NJIT, and ARDEC
initiated and supported center but does not require NJBF membership for virtual
Cybercop portal participation. NJBF membership, however, will be encouraged
over time for those organizations deriving internal benefits from their BEOC
NJBF and its member organizations, associations, and consortiums,
also seek the active support and participation of associations to include but not
be limited to NJ State Chamber of Commerce, NJ Business &
Industry Association, ASIS, and other trade and professional organizations and
associations that may be interested in the BEOC concepts and operations.
The BEOC will continue to seek
partnerships with city, county, state, regional, and national Public Sector
health and emergency management agencies.
Picture of the
Physical ARDEC test EOC that is being used for BEOC exercises and technology
Questions regarding the BEOC should
be directed to:
Col. Hank Straub (USAF) (ret.) NJBF
Director of Programs
(609) 777-3999 firstname.lastname@example.org
Dr. Michael Chumer Research Professor - NJ Institute of Technology
(973) 596-5484 email@example.com
BEOCSM represents a "service" marked entity that identifies a unique set of services
as described herein.