Guillermo Ramírez-Rivera's NJIT Total Quality Management IE-673
Total Quality Management IE-673
Course is offered by Professor Dr. Paul G. Ranky
eLearning Pack ID: IE673-Spring2010-90-53
Due: February 22, 2010
Use of CIMpgr Process Methodology in the development and modeling of SenCoTech Sustainable Green Total Quality System
eLearning Pack ID / serial number:
Yamaha Motor Corporation, U.S.A.
Master Bond Inc.
Sensor Consulting Technologies - SenCoTech Fifth Company
The work in this assignment
has been completed solely by Guillermo Ramirez-Rivera based in the
study material provided in the IE673-Spring2010 3DeBook on Total Quality Management by Professor Paul G. Ranky Ph.D. and
Skype Meetings with the participation of students Deepti Kalghatgi, Raymond Wong and
Introduction and Objectives of the Project
Further Work Proposed
Introduction and Objectives of the Project - Index
SenCoTech is a
company that provides consulting services to its customers (in this
case Yamaha, Folkmanis, Wild Republic, and MasterBond) on how to improve
and/or make proper use of sensors in their products/processes.
Depending on the customer's needs the company provides new solutions or
modifies existing ones with the goal of considerably improving
products/processes and supporting a sustainable green environment.
Consulting services are provided through the thorough understanding of
customer's needs, existing products and processes. In the quest
for the development of a Sustainable Green
Total Quality System SenCoTech will model its consulting services
through CIMpgr Modeling tool, developed by Paul G. Ranky PhD. The
CIMpgr model will allow SenCoTech to provide a clear solution that
complies with the ISO9001:2008 Process Approach and System Approach
More information on how SenCoTech will interact with the four companies can be found here.
Methodology Applied - Index
The methodology for
system modeling applied in this Assignment1 is the CIMpgr, developed
by professor Paul G. Ranky Ph.D. Some benefits of this modeling
tool are that it is Object Oriented and can be integrated with UML.
As stated by the professor in the eBook, "CIMpgr is a tested set of
integrated methods and interfaced/integrated tools and technologies for
the purpose of analyzing, specifying, designing,
implementing/integrating, operating, maintaining/supporting and project
managing systems..." Through the use of CIMpgr, SenCoTech will
achieve the goals of CIMpgr increasing its flexibility by the
integration of resources. The descriptive platform that CIMpgr
provides complies with international standards, thus provides SenCoTech
simple long term community supported platform for developing its
processes. The CIMpgr will increase SenCoTech's appeal to its
customer's by portraying its processes in a standard driven
Other information flow methods defined in the eBook but not portrayed
in this assignment are traditional flowcharts, DFD, IDEFo, OO-QDF,
Value Engineering, ABC, Dynamic Modeling, The Taguchi Method, OOFMEA,
Poka Yoke and Six Sigma. All these methods are providing quality
engineers with the tools needed for the development of quality systems
that are understood by everyone.
CIMpgr - Index
CIMpgr is a modeling method developed by Professor Paul G. Ranky Ph.D.
that is Object Oriented and easily integrated with UML. The
parameters used to describe processes are Inputs, Outputs, Controls and
Resources. Additional information like Purpose, Viewpoint,
Authoring Members, Key Contacts, Client Reference and Date is provided,
making each diagram robust in its descriptive capabilities. The
diagram also contains a gauge of importance that helps prioritize the
parameters related to the method.
Visual Models - Index
CIMpgr diagrams - Process B0 - Layer 0
Graphic 1 made with template provided in ProcModelTemp folder of 3DeBook by Paul G. Ranky Ph.D.
CIMpgr diagrams - Processes B1-B5 - Layer 1
Graphic 2 made with template provided in ProcModelTemplates folder of 3DeBook by Professor Paul G. Ranky Ph.D.
CIMpgr diagrams - Processes B1.1-B1.3 - Layer 2
Graphic 3 made with template provided in ProcModelTemplates folder of 3DeBook by Professor Paul G. Ranky Ph.D.
Process Descriptions - Index
Process B0 Parent Process Layer 0
Parent Process B0 - Sensor
Consulting Services: In this main process SenCoTech's main methodology
is described. Every process will display Ii-Inputs, Oi-Outputs, Ci-Controls and Ri-Resources (more on parameters),
as the CIMpgr method requires. In this particular process
Customer Requirements, Previous experiences, and SenCoTech's Business
Requirements are inputted and Satisfied Customers, Increased Knowledge
Data Base, and New Business Opportunities are outputted. This
diagram describes the main/parent process that SenCoTech's Services
will achieve. The controls for this process are Cost&Time,
Eco&Quality Standards and SenCoTech's technology. The
resources available are human, previous knowledge, computational tools
and SenCoTech's assets. All processes in this assignment include
Eco Controls to contribute in the development of a company that
complies with the Sustainable Green requirements.
B0 Child Processes - Layer 1
For the development of this layer essentials like analysis, design,
integration processes have been included. The analysis process is
divided in Conception and Definition, Design has been named Tailoring ,
and Integration named Implementation. The final process of this
layer is named Validation and is a Test process.
- Conception/Analysis: Process B1describes the initial assessment
required to provide a solution to the customers. Initial information is
obtained in this process and submitted for definition of customers need
in the next process B2. This process if further described
in a second layer - Layer2 B1.i. This is the process nearest to the initial interaction with customer.
Definition/Analysis: Once raw data is organized and becomes part of
the company's data base Process B2 analyzes it and defines what should
be done with the information in order to transform it to add
value. In this process more than in others the data is filtered
and viewed under eco&quality requirements because it is at this
stage that implementation of standards and changes cost less to make.
- Sensor Tailoring/Design: Once a thorough understanding of the
customers' needs is reached through analysis of data collected, a
solution that adds value and reduces waste is designed/tailored to the
specific needs of Yamaha, Folkmanis, Wild Republic and Master Bond.
In this process previous experience with other projects is a very
valuable resource and is valued second in imporance classified as R2B3
and placed left in the importance gauge.
- Implementation of Solution/Integration: Once a clear vision of
the proposed solution is reached through the design of a
custom/tailored design, the solution is implemented. Changes in
existing architecture are made to reduce risks in processes and make
products less wasteful. This process has higher customer
interaction and for that reason customer approval is included as the
highest importance control parameter.
- Validation/Test: Once the solution is running, final documentation on
the actual results of the implementation are gathered and reports are
made supporting the success or recommending improvements. In this
way the customer is reinforced in the good decision made in choosing
SenCoTech or is assured that SenCoTech will continue working in
improvement for the Sustainable Green Process B0.
B1 Child Processes Layer 2
B1.1 Gather Information - Information is gathered from different
sources like site surveys (requiring active participation of SenCoTech
employees in customers facilities) and Site Plans (passive because
customer provides documentation). This process is similar
to a reporting photographer that takes as many photos as possible and
edits them later in his lab/computer for news articles.
B1.2 Organize Information
- When raw data is obtained from site surveys or site plans provided by
the customer. Data is normalized (converted to the same or very
similar formats) SenCoTech has processing capabilities data is
converted in formats for which SenCoTech if prepared to increase its
value through engineering design.
B1.3 Submit Information
- Once information is gathered it has to be distributed to the people
that need to analyze it. This process makes sure that the related
parties receive the information needed, in the format needed.
This process feeds back to the B1.2 process before outputing information
for further process. This feedback loop prevents raw or wrong format
information from reaching the analysis process B2.
Data Dictionary - Index
Acronyms - List of acronyms used in the class, organized in alphabetical order: here
Process Ai - The format for process description is Ai, with i representing the ith layer in the processes tree.
In this assigment the the main process is represented by letter Bi.
Inputs - IiBi -The format for input description is Ii, with i representing the ith input for the Bi process
Controls - CiBi - The format for input of controls is Ci, with i representing the ith control for the Bi process
Resources - RiBi - The format for resources is Ri, with i representing the ith resource for the Bi process
Outputs - OiBi - The format for outputs is Oi, with i representing the ith output for the Bi process
Data Sink - DB
CIMpgr - CIM Method established by Professor Paul G. Ranky
CIM - Computer Integrated Manufacturing
Summary - Index
this assignment SenCoTech has been described under the CIMpgr modeling
methodology. Three layers of abstraction were achieved described
in processes BO, B1-B5 and B1.1-B1.3. Through the iterative
nature of this assignment the understanding of the CIMpgr has been
achieved and curiosity for learning other modeling methodologies has
been awakened. The collaborative 4+1 (Yamaha, Folkmanis, Wild Republic, and MasterBond)
companies have been clearly included in the processes showing their
influence as inputs (e.g. I1B0-I3B0), controls (e.g. C1B2) and resources (e.g.R1B5). Also a Sustainable
Green Focus has been maintained throughout the design process
incorporating quality reviews and Eco standards in the control
parameters. As made in the previous assignment the Contents Index has been
linked throughout the body of the page with anchors for easier
navigation. Images have been reduced in size and linked to the
full size ones for detailed viewing. Learning Process
in the assignment: When building the assignment the diagrams were tried to be
completed before having "the story". As shown in the
3DeBook, it is much easier to build the CIMpgr diagrams from a
completed, well thought story.
Further Work Proposed - Index
stated in the 3DeBook no system can fully be described, thus there will
always be areas that can be further specified and refined. The
only process that reached Layer2 of definition was B1. Further
work can be done in developing the Layer2 for processes B2-B5.
Further work can also be done on the existing layers process layers,
refining the models. This refinement can be achieved by adding
feedback paths, inputs, resources and controls where considered
necessary or by eliminating redundant paths that make the processes
References - Index
- Ranky, P.G., 2010, Introduction to Total Quality
Management and the International Quality Standards With a Lean
Six-sigma and Sustainable Green Focus, An Interactive Multimedia
3DeBook on DVD-ROM with off-line Internet Support, published by
- http://www.cimawareukandusa.com/CIMpgr1.html (In this web site an
example on CIMpgr methodology is portrayed. The examples provided
in this page were used for guidance in the creation of this assignment)
http://www.cimwareukandusa.com/All_IE673/IE673Spring2010.html (In this
web site the syllabus of the class is included. The requirements
for this assignment are included in the Schedulle section).
Appendix - Index
The CIMpgr graphs can be seen in higher definition by clicking on the pictures of the following links: