Challenges of engineering Quality of Service for Voice and Video over IP

Sid Nag, Founder, President and CEO
Prominence Networks Inc.


Abstract

The use of converged IP networks for voice, data and video is an unmistakable trend that is growing stronger every day. Combining voice, video and data traffic on a single network can provide cost savings, operational efficiencies and innovative applications. However, if IP networks are not configured, engineered and managed for real-time, delay-sensitive voice and video traffic, then the result can be high latency, packet loss, jitter and network congestion that makes for garbled voice and freeze-frame video. Today's predominant QoS technologies, including Differentiated Services (DiffServ) and Integrated Services (IntServ/RSVP), require automated configuration, control and management tools to provide the guaranteed service quality that enterprise end-users expect. A good solution is needed to provide the critical enhancements/tools that truly enable "toll quality" voice and "business quality" video conferencing. In this talk we cover how such a solution configures, manages and enhances standard QoS technologies to provide guaranteed voice and video service quality