Dr. Rakesh kushwaha is Chief technology officer (CTO) and founder of mFormation Technologies (http://www.mformation.com). For past 10 years, Rakesh has been involved in design of operational support systems (OSS) to manage wireless/IP telecommunication services. He has designed and implemented service management systems for telecommunications companies including AT&T, Concert Communications and Millicom Cellular International. Rakesh holds a Ph.D in computer science from New Jersey Institute of Technology (New Jersey, USA). He was a senior member of technical staff at Bell Laboratories and an Assistant Professor of Computer Science. He has taught and lectured at various Universities, Conferences and Corporations. Rakesh is the author of numerous patents and technical papers.