Professional Summary

Before coming to NJIT, I worked as a technical communicator in the computer industry for approximately 7 years. I managed documentation and training for e-commerce projects, wrote online Helps for financial websites, compiled systems documentation, documented knowledge transfers, etc. During that time I also taught myself HTML and web design. Since coming to NJIT, I have published on technical communication in the iron and steel industry, developed an educational assessment process with Norbert Elliot, and am presently creating an online database of the Judicial Notebooks of John Hyde and Sir Robert Chambers, 1774-1798. I also decipher pre-1800 shorthand documents and plan to write a history of shorthand.

Education:

9/1988 – 5/1994 Ph.D., The City University of New York Graduate Center, New York, NY (English)
9/1976 – 5/1980 B.A., Mount Holyoke College, South Hadley, MA (Studio Art)

New Jersey Institute of Technology, Newark, NJ

Associate Professor 2009 to present
Chair, Department of Humanities, 2011 to 2014
Assistant Professor, 2004 to 2009
Visiting Professor, 2002 to 2003

University Service:

• Dean of Students Search Committee, 2017
• VP of HR Search Committee, 2015
• Provost Search Committee, 2009
• Faculty Council, 2008-2010
• Coordinator of English 352, Technical Writing University Requirement, 2003 to 2010
• Associate Director of MSPTC, 2003-2005
• Presented ABET Technical Communication Criteria and Assessment, 2005, 2011, 2013
• Science Olympiad, Technical Writing Event, 2008-2013

Courses Developed:

• Engl. 340, Oral Presentations and Workplace Communications
• Engl. 352, Core Technical Writing Service Course (FTF and DL)
• PTC 605, Elements of Visual Design (DL)
• PTC 632, Content Management, User Manuals and Online Help (DL)

Courses Taught:

• ENG 340, Oral Presentations (FTF, DL-capable)
• ENG 352, Core Technical Writing Service Course (FTF and DL)
• ENG 336, Advanced Composition (FTF)
• HUM 101, Speaking, Writing, Thinking (English)
• STS 101, Foundations of Science, Technology and Society (FTF)
• STS 310, Mass Communication, Technology & Culture (FTF)
• PTC 601, Advanced Professional Technical Communication (DL)
• PTC 606, Advanced Online Design (DL)
• PTC 613, Multimedia (FTF and DL)
• PTC 632, Content Management, User Manuals and Online Help (FTF and DL)

 

Prior Professional Experience:

Qwest Interactive, NYC & NJ, June 2000 to 2002

• Documentation Manager, Brylane e-Commerce Project
• Training for Brylane Website Administrators
• Documentation for CitiGroup Online Trading Project
• System Documentation for Eli Lilly, Internet.com, and AIG Hosted Websites
• Online Help for IJLWachovia and State of Israel Bond Net Websites
• User Manuals for AntEye.com and Brylane
• Miscellaneous Project Proposals

The A Consulting Team, NYC & NJ, March 2000 and June 2000 (consulting)

• Documented Knowledge Transfer for ChaseMellon Shareholder Services (7 System Summaries)
• Updated BMW InfoNet (Intranet) Online Help

Syncsort Inc., NJ, July 1998 to June 2000

• Windows-based Help for Visual SyncSort (with RoboHelp)
• Manuals and Documentation for 5 Other Products
• Updated and Maintained Company Website

The A Consulting Team, NYC & NJ, Oct. 1997 to June 1998

• Online Help for BMW InfoNet (Intranet)
• Y2K Project Documentation for ChaseMellon Shareholder Services

Syllogy Inc., NJ, Jan. 1997 to Sept. 1997

• User Manual for LSS (New Product)
• Windows-based Help facility for LSS (with ForeHelp)
• Product Testing

Prior Teaching Experience - Queens College

9/1988 – 5/1992 Graduate Teaching Assistant, teaching freshman composition and sophomore literature survey courses.

Professional Organizations:

• American Association of Teachers of Technical Writing (ATTW)
• Council for Programs in Technical and Scientific Communication (CPTSC)
• American Society for Engineering Education (ASEE)
• Society for the History of Technology (SHOT)
• Society for Industrial Archaeology (SIA)
• National Council for Teachers of English (NCTE)
• North Jersey Highlands Historical Society (NJHHS)

Certifications:

• Gartner Institute / CompTIA IT Project+ (IT Project Manager Certification)