20 Steps to Design Quality

BulletIntroduction
Bullet1. Start Project Book
Bullet2. Review Advisor Resources
Bullet3. Understand Design Timeline
Bullet4. Obtain Professional Design Assistance
Bullet5. Establish Design Goals for Occupants
Bullet6. Establish Design Goals for Community
Bullet7. Test the Site
Bullet8. Begin Cost Analyses
Bullet9. Assemble Project Design Team
Bullet10. Develop 3 Site Plans
Bullet11. Use Design Checklist
Bullet12. Use O&M Checklist
Bullet13. Prioritize Design Components
Bullet14. Emphasize Design in Funding Applications
Bullet15. Prioritize Construction Systems
Bullet16. Prioritize Finishes & Hardware
Bullet17. Monitor Bids
Bullet18. Monitor Construction
Bullet19. Create O&M Manual
Bullet20. Complete Project Book

 20 Steps to Design Quality

"Documenting what happens over the course of a development project - what worked and what didn't - is an extremely powerful capacity building tool for any community development organization. Creating and maintaining a design focused "project book" as part of this process will improve the design quality of any current development and help build the capacity to deliver well designed developments in the future."

Maria Gutierrez,
Local Initiatives Support Corporation,
New York, New York

Tools for Step 1

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Why | When | Who | What | How
Step 1. Start a Design-focused Workbook for the Project

Why is this step important?

Over the course of the development process a series of key decisions are made which strongly impact the overall design quality of a finished project. The Design Advisor has identified twenty of the most important decision points and organized them into a series of 20 Steps to Design Quality.

A design-focused Project Book, created at the very beginning of the development process, will help ensure that these Steps to Design Quality are actually taken and that the results are collected and used.

Such a Project Book will:

  • help guide the design decision-making process;
  • provide a structure for formally recognizing each key decision as it occurs and for recording the results;
  • create a record of the design process - what worked and what didn't - to help guide future development activities.

When should this step be done?

    As early as possible in the Concept phase of development.

Who should do this step?

    The owner/developer.

What should be done?

    • Obtain a loose leaf notebook with at least 20 section tabs.
    • Print out the Cover, Introduction, and Master Checklist sheets and insert them in the notebook.
    • Print out the rest of the Project Book in one of three ways:
      1. Print the entire Project Book (a PDF file of over 100 pages)
      2. Print each step and its accompanying forms or checklists as you encounter it on the web site.
    • Insert printed steps (all, some or one at a time) along with their accompanying forms and checklists in the notebook at the appropriate tabs.
    • As you complete each step, fill out the forms and checklists required and record the completion date on the Master Checklist at the front of the Project Book.
    • The Project Book is intended primarily as a field manual to help structure and record decisions as they are made. It is designed to be used interactively with the Design Advisor which contains a wealth of detailed resources, illustrations and case studies that will help explain and reinforce the information provided in the steps.

How can doing this help move my project forward?

    • Maintaining a detailed, well organized workbook focused on design issues will help clarify design decision-making throughout the project.
    • It will also add credibility to your development - among neighbors, funding agencies and regulatory bodies - as one that is seriously and systematically pursuing design excellence.
    • Finally, the completed Project Book will provide a comprehensive record of design decision-making that will help guide your next project and, in the process, enhance your reputation as a development organization committed to design quality.


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